POLICIES

 

COLOR

Please keep in mind that all computer monitors display colors differently. Colors on products you receive may vary slightly from the image you see on your screen.

 

SHIPPING & HANDLING

Baby & Child Collection items ship 7-10 business days after proof approval. Your order will be shipped via USPS Priority Mail or FedEx Ground.

 

Wedding Collection samples are shipped via USPS First Class Mail.

 

Wedding Invitation orders are shipped via UPS or FedEx, and require a signature upon delivery. We are unable to deliver to PO Boxes.

 

Once a package leaves our hands, we are unable to control how it is handled by the carrier. Should your order arrive damaged, please contact us within 48 hours at hello@augustblume.com so that we can do our best to resolve the issue.

 

RETURNS & EXCHANGES

All orders are non-refundable. Once you have approved the digital proof, your order is immediately sent into production. Please note that upon final approval of your personalized order, we cannot accept returns due to any and all errors (such as misspelled words, etc.). By approving your final proof, you accept responsibility for the information and layout as shown. If errors are discovered after proof approval, we are required to charge for a reprint.

 

Baby & Child Collection items include one complementary proof per personalized item. Each proof thereafter is an additional $35.

 

Wedding Collection items include 2 rounds of proofing. Each proof thereafter is an additional $50.

 

INTERNATIONAL ORDERS

Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. We are unable to expedite shipping on international orders.

 

SALES TAX

August Blume does not charge sales tax on orders outside the state of Tennessee. We are only required to collect sales tax on orders to ship within the state of Tennessee. A sales tax rate of 9.25% does apply.

 

PAYMENT METHODS

August Blume accepts Visa, Mastercard, Discover and American Express.

 

COPYRIGHT

All designs, artwork and photographs are copywrited by August Blume. They may not be altered or reproduced in part or in full without permission from August Blume.

 

INFORMATION & PROTECTION

August Blume takes the security of your personal information very seriously. We will never share or sell your information to any third party, and the information we collect is for the sole purpose of order processing and shipping. August Blume’s Secured Socket Layer (SSL) uses the latest, industry-standard 256-bit encryption technology to ensure that your personal information is protected, and cannot be read or intercepted as it travels to our payment processing system.